Administrative or Academic Grievances

Shiloh University encourages any member of the University community including students, faculty, or staff; who has a formal complaint or a grievance to first direct their complaint or grievance to the faculty, staff or administrator involved.

Should the complaint or grievance not be resolved at that point, or should the member not feel comfortable directing their complaint or grievance to the faculty, staff, or administrator involved, then the individual with the complaint or grievance should submit a completed General Complaint / Grievance Form to the Vice President of Administration.

The University will respond to the individual filing the complaint within 30 days of the Vice President of Administration receiving the completed General Complaint / Grievance Form.

Harassment or Discrimination Grievances

Any member of the University community including students, faculty, or  staff; who believes that he or she has experienced discrimination or sexual harassment or who witnesses what he or she believes to be discrimination or sexual harassment should contact the Vice President of Administration, or the President of the University.

Filing Grievances with Outside Organizations

Family Education Rights and Privacy Act (FERPA)
It is the intent of Shiloh University to fully comply with the guidelines established by the Family Education Rights and Privacy Act (FERPA). Students are encouraged to report any of the following violations:

Access to Student Records
The University has failed to comply with his or her request for access to education records.

Amendment of Student Records:
The University has failed to respond to his or her request for amendment of inaccurate information in education records or  has failed to offer the student an opportunity for a hearing on the matter.

Disclosure of Records:
The University has improperly disclosed personally identifiable information from his or her education record to a third party.

Grievances involving an alleged University violation of FERPA are to be reported to the Family Policy Compliance Office.  An eligible student may obtain a complaint form by calling (202) 260-3887. Once the form has been completed it is to be mailed to Family Policy Compliance Office, U.S. Department of education, 400 Maryland Avenue, SW, Washington DC 20202-8520.