Frequently Asked Questions


An FSA ID is a user name and password for U.S. Department of Education websites. Effective May 10, 2015, this replaces the Federal PIN. Instructions on how to obtain an FSA ID and answers to frequently asked questions are provided on the Federal Student Aid website.

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To see what types of information can be accessed with your FSA ID, go to the U.S. Department of Education’s FSA ID website.

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Yes. In order to be considered for Federal Financial Aid, you must file the Free Application for Federal Student Aid (FAFSA) each year. File the 2017-2018 FAFSA as soon as possible after October 1, 2016. For complete application instructions, see our Step-By-Step Process page.

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Beginning with the 2017-2018 FAFSA, student and family income and tax information will based on tax information from 2 years in the past. For example, the 2017-2018 FAFSA will collect information from the 2015 tax year. If 2015 tax information has not been filed, you can file the FAFSA using estimated income information.

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After review by the Financial Aid Office, you will receive an Aid Award Letter via email. See our Step-By-Step Process page for more information.

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The federal government has established criteria for classifying financial aid recipients as dependent or self-supporting. The Shiloh University Financial Aid Office does not determine your status, nor is your status determined by whether your parents claim you as a dependent on their federal income tax return.nnTo be considered a self-supporting student for the 2017-2018 academic year, you must answer “yes” to one of the following questions:

  • Were you born before January 1, 1994?
  • As of today, are you married? (Answer “Yes” if you are separated, but not divorced.)
  • At the beginning of the 2017-2018 school year, will you be working on a master’s or doctorate program (such as an MATS, MDiv, or DMin)?
  • Are you currently serving on active duty in the U.S. Armed Forces for purposes other than training?
  • Are you a veteran of the U.S. Armed Forces?
  • Do you now have or will you have children who will receive more than half of their support from you between July 1, 2017, and June 30, 2018?
  • Do you have dependents (other than your children or spouse) who live with you and who receive more than half of their support from you, from the date you file the FAFSA through June 30, 2018?
  • At any time since you turned age 13, were both your parents deceased, were you in foster care, or were you a dependent or ward of the court?
  • As determined by a court in your state of legal residence, are you or were you an emancipated minor?
  • As determined by a court in your state of legal residence, are you or were you in legal guardianship?
  • At any time on or after July 1, 2016, did your high school or school district homeless liaison determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?
  • At any time on or after July 1, 2016, did the director of an emergency shelter or transitional housing program funded by the U.S. Department of Housing and Urban Development determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?
  • At any time on or after July 1, 2016, did the director of a runaway or homeless youth basic center or transitional living program determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?

If you answered “no” to all of the above questions, you are considered a dependent student for the 2017-2018 academic year and must provide parental information on the Free Application for Federal Student Aid (FAFSA).

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There is no automatic income level cutoff for financial aid eligibility. The only sure way to determine your eligibility for need-based financial aid is to file the FAFSA. A number of factors are considered in determining eligibility. There are non-need–based loans available for those families in higher income brackets whose FAFSA information indicates they have no financial need. We encourage all interested students to apply for financial aid. The likelihood of being eligible for some form of financial aid may be better than you think.

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You must complete the FAFSA as accurately and completely as possible, providing the actual numbers requested. If you have any specific concerns or requests for consideration of unique circumstances, please contact the Financial Aid Office and our staff will be happy to assist you.

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You can check on the status of your FAFSA using the U.S. Department of Education FAFSA web site at https://fafsa.ed.gov or by calling them at (800) 433-3243.

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Assets must be reported as of the day you signed the FAFSA; therefore, these figures cannot be updated.

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The parent you lived with more during the past 12 months. If you did not live with either parent or if you lived with each parent an equal amount of time, provide information for the parent who provided the most financial support to you during the last 12 months or during the most recent calendar year that you actually received support from a parent. If this parent is remarried as of the date you are filing the FAFSA, provide information on the FAFSA about that parent and the person whom that parent married (your stepparent).

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Whether your parents claim you as a dependent on their federal tax return does not determine whether you file your Free Application for Federal Student Aid (FAFSA) as a dependent or self-supporting student.

To be considered a self-supporting student for the 2017-2018 academic year, you must answer “yes” to one of the following questions:

  • Were you born before January 1, 1994?
  • As of today, are you married? (Answer “Yes” if you are separated, but not divorced.)
  • At the beginning of the 2017-2018 school year, will you be working on a master’s or doctorate program (such as an MATS, MDiv, or DMin)?
  • Are you currently serving on active duty in the U.S. Armed Forces for purposes other than training?
  • Are you a veteran of the U.S. Armed Forces?
  • Do you now have or will you have children who will receive more than half of their support from you between July 1, 2017, and June 30, 2018?
  • Do you have dependents (other than your children or spouse) who live with you and who receive more than half of their support from you, from the date you file the FAFSA through June 30, 2018?
  • At any time since you turned age 13, were both your parents deceased, were you in foster care, or were you a dependent or ward of the court?
  • As determined by a court in your state of legal residence, are you or were you an emancipated minor?
  • As determined by a court in your state of legal residence, are you or were you in legal guardianship?
  • At any time on or after July 1, 2016, did your high school or school district homeless liaison determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?
  • At any time on or after July 1, 2016, did the director of an emergency shelter or transitional housing program funded by the U.S. Department of Housing and Urban Development determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?
  • At any time on or after July 1, 2016, did the director of a runaway or homeless youth basic center or transitional living program determine that you were an unaccompanied youth who was homeless or were self-supporting and at risk of being homeless?

If you answered “no” to all of the above questions, you are considered a dependent student for the 2017-2018 academic year and must provide parental information on the Free Application for Federal Student Aid (FAFSA).

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Federal Aid is awarded on a rolling basis as students are accepted into the University. See our Step-By-Step Process page for more information.

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Students are welcome to contact the Financial Aid Office to track their Financial Aid status. At this time, notification of award is only available via email. Also refer to our Step-By-Step Process page to confirm if additional steps are necessary. If part of your financial aid package includes loans, you need to accept your loans, complete a promissory note, and complete entrance loan counseling before funds can be disbursed.

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All Federal Direct Loans are assessed a loan fee by the federal government. The federal government will deduct the fee from the loan before the borrower receives any loan money; therefore, the loan funds received by the borrower will be less than the amount they borrow and repay.

On the award notification there is a Loan Fees category. These are federal loan fees that are not charged or billed to you by Shiloh University. If you choose to accept the loans offered, the loan fees will be deducted from your federal loan proceeds.

For example, a student borrows a $3,500 Federal Direct Subsidized Stafford Loan for the 2016-2017 academic year and funds are disbursed after October 1, 2016. Subtract the 1.069% loan fee ($37.42) from $3,500. The net amount of loan funds the student will receive is $3,462.58.nnThe Federal Direct Loan Servicer will mail, to the borrower, a disclosure statement indicating the exact loan terms. Currently loan fees are as follows:

  • Stafford Loan: 1.069% for loans disbursed October 1, 2016– September 30, 2017
  • PLUS Loan: 4.276% for loans disbursed October 1, 2016– September 30, 2017
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If you have previously accepted your loan and wish to reduce or decline it, you should contact the Financial Aid Office with this request. Within 5 business days your cancellation/reduction request will be processed and you will receive an updated award notification via email.

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Shiloh University does not offer Federal Work-Study opportunities as it is a 100% online University with no campus.

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Although University administrative offices are located in Iowa, Iowa residents do not pay a different tuition rate. All domestic students pay the same tuition rate.nnInternational students living in certain countries are provided discounts of up to 50% off of tuition. Contact us for international discount rates for your country.

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If your financial aid is available for disbursement (e.g. all previous steps have been completed), aid will typically be credited to your University account early Friday of the first week of the trimester. Excess funds will then be disbursed to the student via Electronic Funds Transfer (EFT) or via check. This is typically done within 7 days, but not more than 14 days.nnIf you are a first-time borrower, excess aid will not be disbursed until 30 days after the start of the trimester.

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Do it now online through a link provided on our Master Promissory Note web page. Taking care of this requirement now will be one less thing to have to worry about during your transition to Shiloh University.

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Shiloh University operates on a trimester schedule, which means that financial aid is available for each of its Fall, Spring, and Summer trimesters in equal measure. For financial aid purposes, the Summer trimester is considered the final term of the academic year. For example, to receive aid for the Summer 2017 trimester, you will need to completed the Free Application for Federal Student Aid (FAFSA) for the 2016-2017 award year.

To apply for summer financial aid, you must be accepted to the University and have the appropriate FAFSA on file with the University Financial Aid Office.

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No. Financial aid does not transfer from one institution to the next. You will need to have your FAFSA information sent to your new college. You can do this on the web at http://fafsa.ed.gov or by calling the federal processor at (800) 433-3243. Also, contact the financial aid office at your new University about any other required documents. You should also send the Shiloh University Financial Aid Office an email or letter explaining that you will not be attending and request to have your financial aid cancelled.

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A student’s financial need is determined by subtracting their expected family contribution (EFC) from their estimated cost of attendance.

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Adding or dropping credit hours can affect your financial aid eligibility. You should contact the Financial Aid Office before adding or dropping hours.

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Federal Direct Stafford Loans have a grace period of 6 months from the date of graduation, the date a student drops below half-time enrollment, or the date a student withdraws from school. Before it is time to start repayment, you should receive a repayment schedule disclosure from your lender. Additional information about loan repayment is available here.

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The subsidized loan is awarded to a student who demonstrates financial need by filing the Free Application for Federal Student Aid (FAFSA). The federal government pays the interest on these loans while the student is in school at least half time and during certain periods, such as grace and deferment.nnThe unsubsidized loan is awarded to students regardless of financial need. The student will be charged interest on the loan from the time the loan is disbursed until it is paid in full. Students can either pay the interest while in school, or it will be capitalized (added to their principal loan balance, thus increasing the amount they will repay).

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Students who drop classes early enough in the semester to receive an adjustment in tuition may also receive an adjustment in financial aid. If a student plans on adjusting their enrollment hours, they should first contact the Financial Aid Office to determine the impact on their financial aid.

The amount of Federal Pell Grant awarded will vary depending on a student’s enrollment status: 4-5 hours (half-time); 6-7 hours (three-quarter time); or 8 or more hours (full-time). Students whose enrollment and, subsequent tuition charges, change will also experience a change in the amount of their Federal Pell Grant if they change enrollment status (i.e., full-time to three-quarter time).

Federal Direct Stafford and Direct PLUS Loans require half-time enrollment each semester and will be cancelled if the student enrolls and is charged for less than 4 hours (3 hours for graduate students). Students charged for enrollment below full-time (8 hours undergraduate and 6 hours graduate), will have costs adjusted according to enrollment and, if necessary, aid will be adjusted to remain within the student’s financial need.

Students who drop hours still need to maintain satisfactory academic progress standards. Students who drop hours while on satisfactory academic progress (SAP) probation still must meet their probation requirements or future financial aid will be denied without an accepted SAP appeal.

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Student withdrawals may occur:

  • Officially when the student communicates with the Registrar’s Office or the Financial Aid Office, or
  • Unofficially when the student stops attending classes but does not formalize the withdrawal. To understand the impact of an unofficial withdrawal, view the Unofficial Withdrawal Policy.

Students who withdraw from the University may experience a reduction in their financial aid and may be required to refund or repay a portion of their financial aid. For additional information on how a student withdrawal may affect current financial aid, view the Return of Federal Student Aid Funds Policy.

Students who withdraw from the University with a reduced tuition rate who received both tuition-specific aid and Federal aid will often have to repay financial aid because both the Federal and tuition-specific aid will be adjusted. Some funds (private scholarships) may need to be totally returned to the donor in the case of a student withdrawal

If a student with current or past loans withdraws, the Financial Aid Office is responsible for notifying the student’s federal loan lender of the date of the withdrawal. The student is responsible for notifying the private or alternative loan lender of the date of the withdrawal. The grace period for Federal Unsubsidized and Subsidized Stafford Loans will begin on the day of the student’s withdrawal from the University. Questions regarding grace periods or repayment status should be directed to the lender.

A student who withdraws while on satisfactory academic progress (SAP) probation will not meet their probationary requirement and will become ineligible for future financial aid without an accepted SAP appeal (see the satisfactory academic progress page).

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A minimum GPA of 2.0 for Undergraduate and 3.0 for Graduate studies is required to graduate. If you cannot graduate because your cumulative GPA is too low, you have not met all of your degree requirements so you may continue to qualify for financial aid. If your Shiloh University GPA is below the acceptable minimum for good standing according to the University’s satisfactory academic progress policy, you may need to complete a SAP Appeal Form to be considered for financial aid (see the satisfactory academic progress page).

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If you have questions about degree requirements or your progress toward degree completion, contact your academic advisor or the Registrar’s Office.

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Yes, you will continue to qualify for financial aid until you have earned enough hours to graduate.

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Yes, you should indicate first bachelor’s degree on the FAFSA. If the Registrar’s Office notifies Financial Aid Office (FAO) that you have met all degree requirements for your first bachelor’s degree, FAO will make the appropriate changes.

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Financial aid will be applied toward account charges as it is received. If federal loans have been approved, but not received by the time of the billing, these loans will be estimated on the account statement.

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Federal loans that have been approved but not received by the time of the billing will be estimated on the account statement. Delays in the approval of federal loans, or delays in the approval of other sources of aid, may result in restrictions placed on student accounts if the billing becomes past due.

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Students can generally expect receipt of excess federal funds to be refunded in the first 2 weeks of the trimester. The refund is calculated by deducting any tuition and educational fees assessed and refunding anything in excess of those costs to the student. Note that the University recommends that you set up Electronic Fund Transfer (EFT) to ensure that refunds are made efficiently. See the University’s financial aid disbursement page for more information on setting up EFT.nn* Note: Some scholarship awards may be specifically designated to be applied toward certain costs, and any remaining funds may be returned to the sponsor, rather than to the student directly.

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The Shiloh University Financial Aid Office website is a great place to start gathering the tools you need to make informed decisions concerning financing your education.

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If a student receives a scholarship check from an outside agency, the check must be submitted with the required form to the University Billing Office: Shiloh University Billing, 100 Shiloh Drive, Kalona, IA 52247

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As a general rule, the University Billing Office will only apply credit from financial aid toward tuition and educational fees. Once these charges have been credited, the University Billing Office will immediately release any excess funds in the form of a refund check, or through direct deposit. The student is then responsible for any miscellaneous charges that appear on the University account.

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